Orazent Technologies
UI/UX Design & Custom Web Development Case Study

Engineering a High-Performance Web Platform & Hospital UI/UX for Sevayatan Multispeciality Hospital

How Orazent Technologies re-engineered the digital presence for Jaipur's 50+ year hospital institution — delivering end-to-end UX research, multi-department Figma UI design, clean high-performance web engineering, and instant 24x7 emergency triage.

Client Sevayatan Multispeciality Hospital
Services Delivered Hospital UI/UX & Web Development
Deliverables Figma Design System, Frontend, Local SEO
Engineering Stack Semantic HTML5, Vanilla ES6+, CSS Tokens
Project Timeline 4 Weeks (Discovery to Live Launch)
Live Platform sevayatanhospital.com
https://www.sevayatanhospital.com/
Sevayatan Multispeciality Hospital Live Website Mockup by Orazent
Optimized Performance
Mobile-First Architecture
DELIVERING MEASURABLE DIGITAL ROI

How High-Precision UI/UX & Clean Web Development Elevated Hospital Operations

By systematically addressing emergency discovery friction, multi-department complexity, and local search invisibility, Orazent engineered an ultra-fast, patient-centered hospital platform with verified real-world benchmarks.

Key Project Highlights
Mobile-First
Clean Codebase

Handcrafted semantic markup and modular CSS, free from heavy page builders or unneeded plugins.

Fast Loading
Performance Optimized

Optimized assets, next-gen WebP imagery, and streamlined structure for smooth mobile browsing.

24x7
Emergency Triage UX

Omnipresent 1-tap call triggers and instant ALS ambulance dispatch links embedded into mobile viewports.

100%
Code & IP Ownership

Zero vendor lock-in. Full handover of clean production source code repositories, design tokens, and Figma files.

Executive Project Brief

The client, Sevayatan Multispeciality Hospital (SMGH), is an esteemed healthcare landmark on Ajmer Road in Sodala, Jaipur, serving Rajasthan families since 1970. Spanning 10+ clinical specialties—including round-the-clock Obstetrics & Gynecology, Orthopedics, General Surgery, Pediatrics & NICU, Urology, and Plastic Surgery—their legacy web presence suffered from disorganized navigation, buried emergency contacts, and high mobile bounce rates.

They commissioned Orazent Technologies to engineer a modern, high-performance web platform that streamlines patient access across all 10+ specialties, enables instant 24x7 emergency and ambulance dispatch, clarifies RGHS government empanelment, and achieves top local search visibility.

Our Service Scope
  • User Research & Patient Triage Mapping
  • 10+ Department Information Architecture
  • Hospital Figma UI Design System
  • Custom Lightweight Frontend Engineering
  • 24x7 Emergency & Ambulance Triage UX
  • Hyperlocal Geo-SEO & Schema Engineering
CLIENT PROBLEMS WE SOLVED

The UI/UX & Web Engineering Shortcomings We Diagnosed and Fixed

Our diagnostic audit revealed critical digital shortcomings in the hospital's legacy presence that created high friction for mobile patients in urgent distress and obscured crucial clinical trust signals.

1. Multi-Department Information Fatigue

With over 10 distinct specialties, the legacy site presented cluttered, unstructured menus. Patients looking for maternity care, joint surgery, or pediatric emergencies had to dig through confusing sub-menus, resulting in high immediate abandonment.

2. Buried 24x7 Emergency & Ambulance Actions

In acute medical trauma or obstetric emergencies, every second counts. The previous interface lacked high-visibility, 1-tap call triggers on mobile viewports, forcing distressed families to hunt through text-heavy footers for hospital contact numbers.

3. Mobile Page Latency

Most hospital emergency queries in Jaipur occur on smartphones. The legacy build loaded uncompressed images and heavy scripts, causing slow rendering on mobile connections and user drop-offs.

4. Buried RGHS & Insurance Transparency

Thousands of government employees and families search for RGHS-approved hospitals in Sodala and Central Jaipur. The hospital’s empanelment under RGHS and major cashless TPAs was buried in obscure text without actionable pre-authorization guidance.

5. Hyperlocal Search Invisibility (Zero Geo-SEO)

Despite occupying a prominent landmark location on Ajmer Road, search engines lacked structured schema linking the hospital to local catchments. The platform failed to rank for high-intent queries like "Multispeciality hospital in Sodala" or "Hospital near Ajmer Road Jaipur".

Legacy Web State (Before Orazent)
  • Slow mobile page load times with noticeable layout shifts.
  • Fragmented menus confusing emergency patients with routine OPD visitors.
  • Buried 24x7 emergency and ambulance contact details with zero 1-tap mobile triggers.
  • Minimal guidance on RGHS government schemes and cashless insurance TPAs.
  • Unranked for Sodala, Ajmer Road, Shyam Nagar, and Central Jaipur healthcare searches.
  • High patient bounce rate due to slow mobile performance during critical healthcare searches.
Engineered Solution (Delivered by Orazent)
  • Optimized loading with lightweight semantic markup and compressed assets.
  • 10+ organized Centers of Excellence with specialized department pathways.
  • Omnipresent 24x7 emergency & ambulance quick-action hotline (+91 9251658022).
  • Dedicated RGHS and cashless insurance portal with clear step-by-step helpdesk routing.
  • Schema.org Hospital & Physician metadata anchoring local SEO in Sodala (302006).
  • Frictionless conversion funnels designed for rapid appointment scheduling.
OUR END-TO-END WORKFLOW

Our 6-Stage UI/UX Design & Web Development Process for This Hospital Platform

How Orazent executed the complete digital transformation for Sevayatan Multispeciality Hospital — from clinical discovery and multi-department problem solving to Figma UI prototyping, custom frontend coding, multi-device QA testing, and live deployment.

STAGE 01

Information Gathering & Discovery

We met with hospital administrative directors and senior consultants to audit their 10+ medical specialties, inpatient bed facilities, and emergency inflow patterns. We analyzed documentation requirements for RGHS beneficiaries and mapped patient search queries across Jaipur.

Key Deliverables: Multi-specialty clinical requirement matrix, emergency intake pathways, and RGHS workflow blueprints.
STAGE 02

Problem Solving & UX Architecture

To eliminate menu fatigue, we structured the hospital’s offerings into clean 'Centers of Excellence'. We wireframed distinct user journeys for acute emergencies, elective surgeries, and routine consultations, embedding persistent 1-tap call triggers across all screens.

Key Deliverables: Low-fidelity wireframes, interactive user flows, and structured sitemap hierarchy.
STAGE 03

High-Fidelity UI Design in Figma

We crafted a reassuring, accessible design system: clinical ivory surfaces, high-contrast slate typography, and calming medical accents adhering to WCAG AAA contrast standards. We built component libraries for doctor credentials, department cards, and emergency banners.

Key Deliverables: Complete Figma design system, responsive UI mockups, and clickable prototypes tested with users.
STAGE 04

Custom Full-Stack Web Development

We developed a zero-bloat, lightweight frontend utilizing semantic HTML5 and modular CSS3 design tokens. Using vanilla ES6+ JavaScript, we built instantaneous department navigation, asynchronous appointment scheduling, and integrated direct WhatsApp and phone routing.

Key Deliverables: Production-ready lightweight codebase, modular CSS stylesheet, and interactive JavaScript modules.
STAGE 05

Multi-Device Testing & QA

We subjected the build to rigorous testing across Chrome, Safari, Firefox, and Edge on diverse iPhone and Android devices. We stress-tested emergency click-to-call response times, verified 0.00 Cumulative Layout Shift, and achieved sub-second LCP performance.

Key Deliverables: Cross-device QA sign-off, zero console errors, 0.00 CLS score, and fast LCP performance.
STAGE 06

Deployment, SEO & Client Handover

We deployed the platform to Hostinger production servers with SSL encryption, Brotli compression, and clean server caching. We injected deep Schema.org Hospital and Physician JSON-LD metadata and handed over complete source code ownership to the hospital management.

Key Deliverables: Live deployment on Hostinger, active SSL/CDN, XML sitemap indexing, and full Git repository handover.
UI/UX & ENGINEERING HIGHLIGHTS

Key Web Design & Engineering Solutions Crafted by Orazent

Explore the core UI/UX architecture and web engineering features developed by Orazent that turned the hospital’s digital presence into a high-performing healthcare portal.

UI/UX Architecture 01

Centers of Excellence Department Architecture

Rather than burying medical treatments in a generic list, we architected organized Centers of Excellence. Patients can effortlessly explore specialized clinical pathways including Obstetrics & Gynecology (round-the-clock deliveries, high-risk pregnancy), Orthopedics & Joint Replacement (fracture trauma, arthroscopy), General & Laparoscopic Surgery, Pediatrics & NICU, Urology, and Plastic Surgery.

  • Structured procedure breakdowns with transparent clinical explanations.
  • Dedicated consultant attributions for every medical division.
  • In-house diagnostic sonography and digital X-ray linkage.
Sevayatan Hospital Multi-Speciality Service Booking Portal
UI/UX Architecture 02

Authority-Building Medical Faculty Showcases

Patient decisions in healthcare depend fundamentally on physician trust. We showcased Sevayatan Hospital’s senior medical faculty with verified qualifications, institutional training backgrounds, and dedicated consultation appointment links.

Dr. Ankit Jaipal MBBS MS Orthopedic Surgeon
Dr. Ankit Jaipal
MBBS, MS • Orthopedic Surgeon
Dr. Nimisha Myer MBBS DNB Gynecology
Dr. Nimisha Myer
MBBS, DNB • Obstetrician & Gynae
Dr. M.L. Agarwal MBBS MS General Surgery
Dr. M.L. Agarwal
MBBS, MS • General & Laparoscopic
Dr. Agnivesh Sharma Senior Consultant General Medicine at Sevayatan Hospital
Web Engineering 03

24x7 Emergency Triage & RGHS Helpdesk

In acute situations—such as sudden medical emergencies, trauma injuries, or urgent deliveries—patients need immediate reassurance and direct connectivity. We built prominent 1-tap call links to the 24x7 Emergency Desk and ALS Ambulance dispatch, coupled with a dedicated guidance hub for RGHS (Rajasthan Government Health Scheme) and cashless TPA insurance.

24X7 EMERGENCY & AMBULANCE HOTLINE
+91 9251658022
Immediate Dispatch Active
Sevayatan Hospital 24x7 Advanced Life Support Ambulance Service
VISUAL EVIDENCE & INFRASTRUCTURE

Eliminating Patient Apprehension Through Authentic Visual Curation

Stock photos fail to convey the reality of clinical care. We integrated authentic, high-resolution photography of Sevayatan Hospital’s multi-floor campus, operating theaters, inpatient care wards, and round-the-clock emergency infrastructure.

SEARCH & GEO-TARGETING

Hyperlocal SEO Engineering for Jaipur Healthcare Visibility

Great web development includes built-in technical search visibility. We engineered a surgical local SEO architecture connecting the hospital website directly to high-intent patient queries across Central & West Jaipur.

Deep Hospital Schema.org Graphs

We injected structured JSON-LD schema graphs directly into the document head, establishing authoritative entity connections between the hospital, physical GPS coordinates, medical specialties, and senior consultants:

  • Hospital & MedicalOrganization schema with full postal address (302006).
  • EmergencyService entity defining 24x7 emergency and ambulance dispatch capabilities.
  • Physician entities for key senior consultants across surgery, medicine, and gynae.
  • Exact Geo coordinates (Latitude 26.8975, Longitude 75.7725) anchored on Ajmer Road, Sodala.

Hyperlocal Catchment Targeting

We optimized semantic headers and copy to capture high-intent hospital and specialist queries from the hospital's primary geographic catchment areas across Jaipur:

Sodala, Jaipur
Ajmer Road Corridor
Shyam Nagar & Janpath
Civil Lines & C-Scheme
Mansarovar, Jaipur
Bais Godam & Hasanpura
ENGINEERING BENCHMARKS

Technical Performance & Google Core Web Vitals Audit

Slow sites fail in mission-critical environments. When a family is en route with an acute medical situation, waiting for heavy templates to load is unacceptable. Here is our performance optimization approach and technical audit.

Performance Area / Metric Engineering Target & Standard Implementation Approach by Orazent Implementation Status
Largest Contentful Paint (LCP) Fast initial visual render Minified CSS, preloaded critical fonts, and responsive WebP imagery Optimized
Interaction to Next Paint (INP) Responsive click & tap interactions Vanilla ES6+ event listeners without heavy runtime JavaScript bloat Optimized
Cumulative Layout Shift (CLS) Stable visual layout during load Explicit image aspect ratios and reserved structural containers Zero Shift Target
Total Page Weight Lightweight mobile payload Handcrafted semantic code, compressed assets, zero heavy page builders Optimized
Mobile Usability & Responsiveness Mobile-first adaptive design Fluid viewport scaling, CSS grid/flexbox, thumb-friendly tap targets Validated
First Contentful Paint (FCP) Rapid DOM paint initiation Streamlined DOM tree with zero render-blocking third-party scripts Optimized

Semantic HTML5 & CSS3

Clean, standards-compliant DOM structure allowing instant browser rendering without heavy builder overhead.

Vanilla ES6+ Execution

Lightweight, asynchronous event handling ensuring buttery 60fps transitions and instant emergency call triggers.

Edge CDN & Brotli

Next-gen WebP compression, modern Brotli delivery, and HTTP/2 caching producing sub-second mobile response times.

Common Questions

Frequently Asked Questions

Clear answers regarding our UI/UX design workflow, custom web development engineering, timelines, and project delivery.

Hospitals operate with complex multi-department structures, emergency admissions, and diverse user personas (acute trauma seekers, outpatient consults, surgery inquiries, insurance verification). Generic commercial themes force bloated plugins, chaotic menus, and sluggish mobile loading. Orazent hand-crafts bespoke UI/UX designs in Figma and engineers custom, lightweight code using semantic HTML5, modern CSS tokens, and vanilla JavaScript. This produces fast mobile loading times, minimal layout shifts, personalized user journeys, and 100% intellectual property ownership.

Our workflow follows 6 disciplined phases: 1) Information Gathering & Requirements Discovery, 2) Problem Solving & UX Information Architecture, 3) High-Fidelity UI Design & Figma Design System, 4) Custom Full-Stack Web Development, 5) Multi-Device Testing & Quality Assurance, and 6) Production Deployment, Speed Optimization & SEO Handover.

We engineer omnipresent, high-contrast emergency quick-action triggers across mobile and desktop headers. Patients or families experiencing acute medical crises can trigger an instant 1-tap call to the 24x7 hospital hotline (+91 9251658022) or request immediate Advanced Life Support (ALS) ambulance dispatch without navigating through complex forms.

We aim for fast mobile loading and good Core Web Vitals across all our web builds. Our engineering targets fast Largest Contentful Paint (LCP), minimal Cumulative Layout Shift (CLS), and responsive Interaction to Next Paint (INP) by using clean semantic code, compressed modern image formats, and zero unnecessary script bloat.

We design modular 'Centers of Excellence' taxonomies. Each clinical department—such as Obstetrics & Gynae, Orthopedics, General Surgery, and Pediatrics—has dedicated procedure breakdowns, consultant profiles, diagnostic prerequisites, and dedicated appointment booking triggers, eliminating cognitive clutter.

We design a dedicated RGHS & Cashless Insurance information portal clearly explaining eligibility criteria, required documentation, cashless pre-authorization steps, and direct contact details for the on-site hospital insurance desk.

Depending on project architecture, we use Semantic HTML5, modern CSS3 variables, Vanilla ES6+ JavaScript, Next.js, or React.js. We prioritize clean DOM hierarchies, Brotli/Gzip compression, next-gen WebP imagery, and Edge CDN delivery with zero external bloated dependencies.

We inject structured JSON-LD schemas including Hospital, MedicalOrganization, EmergencyService, and Physician entities, associating senior specialists with the hospital's physical coordinates (26.8975, 75.7725) on Ajmer Road, Sodala (postal code 302006). This powers Google Local 3-Pack and organic map rankings.

Every interface is engineered mobile-first using fluid typography (CSS clamp), responsive flex/grid layouts, and thumb-friendly tap targets. We audit designs across real iOS and Android viewports (from 360px to 4K displays) to prevent horizontal overflow and provide consistent usability.

The client retains 100% intellectual property. Orazent transfers all production Git repositories, clean HTML/CSS/JS source files, editable Figma design libraries, and server configurations with zero proprietary lock-in or recurring software licensing fees.

Our typical delivery timeline is 3 to 5 weeks. For Sevayatan Hospital, end-to-end execution took exactly 4 weeks: Week 1 for discovery and wireframing; Week 2 for high-fidelity Figma UI design; Week 3 for custom frontend development; Week 4 for QA testing, performance tuning, and live deployment.

You collaborate 1-on-1 directly with our 2–3 member senior core specialist team. We do not use non-technical account managers or junior intern handoffs. Communication is transparent and rapid via WhatsApp, Google Meet, or in-person sessions in Jaipur.
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Have a website redesign, hospital portal, or custom software project in mind? Reach out directly to our core engineering team in Jaipur. We respond within 24 hours.

Email Our Team

orazenttechnologies@gmail.com

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Our Location

Jaipur, Rajasthan, India

Crafting modern digital solutions for clients across India & worldwide.

Founder-Direct Collaboration

Collaborate 1-on-1 directly with our 2–3 member senior core team. Transparent workflow, rapid turnarounds, and 100% IP ownership.