Privacy Policy

1. Overview & Scope

Orazent Technologies ("Orazent", "we", "us", or "our") operates the website located at https://orazent.com and delivers bespoke software development, UI/UX design, mobile applications, and performance marketing services.

We respect the privacy of every individual who visits our digital channels, reaches out for consulting, or engages our engineering team. This Privacy Policy outlines what information we collect, the lawful purposes for which we process it, and our protocols for keeping personal and confidential business records secure.

2. Information We Collect

Depending on how you interact with our website and services, we collect information in the following categories:

A. Information You Voluntarily Provide

• Contact & Identification Data: Full name, corporate email address, telephone number, company name, and job title when completing inquiry forms or booking consultations.
• Project Specifications: Business goals, desired feature sets, technical architecture preferences, target budgets, and timelines shared through our contact forms or discovery calls.
• Direct Communications: Any inquiries, emails, or project briefs submitted to orazenttechnologies@gmail.com.

B. Automatically Collected Technical Data

• Log & Device Information: Internet Protocol (IP) address, browser type and version, operating system, device screen resolution, referring URLs, and timestamps.
• Usage & Interaction Data: Pages visited, navigation paths, click events, and time spent on specific sections to help optimize user experience and platform responsiveness.

3. How We Use Your Information

We process collected data exclusively for legitimate commercial, communicative, and legal purposes, including:

• Responding to project briefs, proposal requests, and technical inquiries within our committed 24-hour window.
• Drafting tailored scopes of work, architectural blueprints, sprint timelines, and transparent fee estimates.
• Executing contracted software development, Figma design systems, API engineering, and marketing sprints.
• Preventing malicious traffic, distributed denial-of-service (DDoS) attempts, and form abuse on our servers.
• Ensuring compliance with statutory, tax, and contractual obligations under applicable law.

We do not sell, lease, or broker your personal information to third-party data aggregators or advertisers.

4. Client Confidentiality & Code IP Security

As a boutique digital engineering studio, client intellectual property and confidential technical assets are treated with strict care:

• Non-Disclosure Agreements (NDAs): We routinely sign bilateral or unilateral NDAs before reviewing sensitive business proprietary workflows, databases, or trade secrets.
• Source Code Ownership: Upon full project milestone settlement, the client holds 100% intellectual property rights and code ownership for custom engineered deliverables.
• Secure Repositories: Client repositories, Figma design tokens, and API credentials are kept in restricted-access environments accessible solely by the core assigned engineering team.

5. Data Retention & Security Measures

We maintain technical and organizational safeguards designed to protect personal and business information against unauthorized access, alteration, disclosure, or accidental destruction. All web traffic between your device and our servers is secured using modern Transport Layer Security (HTTPS/TLS) encryption.

We retain prospective inquiry records for up to 24 months to support ongoing sales dialogues, after which inactive leads are safely purged. Client project deliverables and financial records are retained in accordance with statutory accounting requirements.

6. Cookies & Analytics Tracking

Our website uses lightweight cookies and browser storage technologies strictly to enhance performance, preserve your viewing preferences, and monitor aggregate traffic trends:

• Essential Cookies: Required for fundamental platform navigation, CSRF security, and preloader states.
• Analytical Cookies: Anonymized metrics via tools like Google Analytics 4 to measure page impressions, user flow, and Core Web Vitals performance.

You may configure your web browser to reject cookies or notify you whenever a cookie is set. Disabling standard cookies will not degrade your core reading experience on our website.

7. Third-Party Disclosures & Service Providers

We do not share your data with external entities except trusted technical sub-processors required to host and deliver our web services:

• Cloud infrastructure, CDN, and secure web hosting providers (Hostinger, Cloudflare).
• Email delivery infrastructure for transactional inquiries.
• Law enforcement or regulatory agencies only when strictly compelled by valid legal processes or court orders under Indian jurisdiction.

8. Your Data Subject Rights

Depending on your jurisdiction, you are entitled to exercise the following rights regarding your personal data:

• Right of Access: Request confirmation of whether we hold personal data concerning you and obtain a copy.
• Right to Rectification: Request correction of inaccurate, incomplete, or outdated personal details.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal records from our active marketing databases.
• Right to Restrict or Object: Object to specific non-essential processing activities.

To exercise any of these rights, submit your request to orazenttechnologies@gmail.com. We will process and confirm your request within 30 days without charge.

9. Governing Law & Jurisdiction

This Privacy Policy and all matters arising out of or related to our digital operations shall be governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and applicable digital data protection statutes. Any legal proceeding shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan, India.

10. Contacting Our Data Privacy Team

If you have questions, comments, or privacy concerns regarding this policy, please reach out directly: